Self Service Password Reset or Unlock account
Self Service Password Reset
To reset by website follow instructions below
1) Log in to the following website
2. You will see the screen below. Put your email address in and fill out the Captcha:
3. Choose Next, you will see the Avita Logo, and you can choose to reset your password:
4. Initially, you can use your Authenticator App for Verification:
5. Go ahead and put in your new password and then confirm the password:
Minimum of 16 characters in length
No complexity requirement
* The expiration date has been changed to every 180 days
Unlock Account
1. Log in to the following website
2. You will see the screen below. Put your email address in and fill out the Captcha:
3. After clicking next, you will see the Avita Logo, and you can pick to unlock your account:
4. You can use your Authenticator App for Verification, or if you have your security questions answered, you can use that:
5. Choose Next, and it will state your account is unlocked:
Set up your security questions
1. Sign in to your work or school account and then go to your My Account page:
2. Select Security info from the left navigation pane or from the link in the Security info block, and then select Add method from the Security info page:
3. On the Add a method page, select Security questions from the drop-down list, and then select Add:
4. On the Security questions page, choose and answer your security questions, and then select Save:
Your security information is now updated.
To reset by Phone
1) Open up a browser on your Phone.
2) Type in https://passwordreset.microsoftonline.com/
3) This will take you to this sign-in Page:
- Enter your information, then click Next:
4) Enter Information, then click Next:
5) Initially, you can use your Authenticator App for Verification :
Minimum of 16 characters in length
No complexity requirement
* The expiration date has been changed to every 180 days
6) Please continue with the steps above to set up your security questions above.
