Applications
Accessing Avita apps using Remote Desktop
How To Find A Computer Name
How to Add Phish Alert Button
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How to Request Archive Server Access
How to Sign into Concur
How to Update eCW Plug-In
How to make Adobe Acrobat the default PDF reader
How to update distribution list members
Providing Archive Server Access
Sending Email from Shared Mailbox
Syncing favorites and passwords in Edge
Update Adobe Sign Email
Update Policies on Remote Computers
Avita Service Connect
Accessing Avita Service Connect - External Partners
How to use Avita Service Connect, our new IT service portal
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ADT Control Panel System Reboot (Command 7" Touchscreen AIO ADT7AIO)
How to Run ADT Activity Reports Filtered by Date/Location
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Add New Departments to Aquera Orchestrations
Setup Dispill Printer Settings
Turning on User Access Control
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Microsoft 365
Creating a ReveleMD Cloud Account (or Quest)
Grant OneDrive Access to Manager for Termed Account
How to Upload SafeID Hardware Token to Entra ID
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Phone
Assigning a Ring Central Customer to a Physical Phone
Automatic Call Recording
Creating a Non-Holiday Rule
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Ring Central Temp Account for Floaters
Ring Central – Adding Park Locations
Transferring a Ring Central License
Plano
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Endicia Install and Integration Setup
FedEx Shipmanager Install and Setup
ODBC Setup Guide
UPS Worldship Install and Integration Setup
How to Prepare Thumb Drive to boot from USB
How to create a Helpdocs article
Upgrading Windows 10 to Windows 11
Microsoft 365
Activating Microsoft Entra Privileged Roles for Service Desk team members
Add Outlook account to macOS
Encrypting Emails in Outlook
How to add an email signature in Outlook
Install Microsoft Outlook app on mobile device
Managing Distribution Lists You Already Own
Microsoft Application Policy Installation - Android
Microsoft Application Policy Installation - iOS
Migrate content to OneDrive
New Hire Instructions For Updating Windows Password and MFA
QCarePlus Device Migration
QCarePlus Outlook Migration
Re-adding Outlook Account on Mobile Device
Reconnect MFA Authenticator App with Number Matching
Reinstalling the Intune Company Portal on Android
Restoring Files in OneDrive
Self Service Password Reset
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Updating email address in Microsoft 365 apps
Phone
PioneerRx
Connecting a Monitor to a PioneerRx Server
Equinox Luxe - Pioneer Installing the Luxe 8500i Signature Pad
How To Clean Your TSC Thermal Printer
How To Replace a Power Supply In Your PioneerRx Server
eCW
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- Microsoft Application Policy Installation - iOS
Microsoft Application Policy Installation - iOS
Updated by Andrew Hericks
Avita Mobile Device Application Protection Installation Process - iOS
What it Does: This policy protects Avita Data on mobile devices and applies to Avita Data Only. This process is also known as a Policy within the system.
What it Doesn’t do: This policy does not allow Avita IT or Management to read your personal emails or personal text messages. No one can listen in on any phone calls or get records of your calls and does not allow access to your browser history.
Instructions
- The policy gets applied to the following Applications. Microsoft Word, Microsoft Excel, Microsoft Outlook. Microsoft Edge, Microsoft OneDrive, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, and Adobe Acrobat Reader.
- You need to download Microsoft Edge for Mobile. This is required for access to Avita Data on all mobile devices via a Web browser. This is required for any URLS that will be accessed from Outlook. This will not interfere with your default browser settings. If you attempt to open an Avita URL and you do not have Edge installed, you will be prompted to install. You will not be able to open the URL with a different browser on a mobile device.
- When the policy gets applied the following will pop up:
- You will be prompted to enter a PIN.
- You will only have to create the PIN one time. It will work for all the protected Apps.
- Once the PIN is set you get the following:
- After the restart you will get:
- After the policy is applied. If the phone is not being used for a period of 90 minutes and you attempt to access any of the apps, you will get the following popup:
- Just use the PIN you created on Step 4 and you will be able to get into the App.