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Accessing Avita apps using Windows App
Accessing EPIC through the OCHIN Remote Portal (Citrix Workspace App)
BitRaser Wipe
Change Email Address in 1Password
Checking Intune for App Push Failure
How To Find A Computer Name
How to Connect to Remote Desktop - Financial or Other Apps (VDI)
How to Sign into Concur
How to make Adobe Acrobat the default PDF reader
How to update distribution list members
Intacct/Sage URL
Out-of-Office - How to set for Employees already out
Providing Archive Server Access
Sending Email from Shared Mailbox
Setting up PIN and Biometric Recognition for Fingerprint or Face
Setup 1Password with Microsoft Entra
Starting Development VMs after 10PM CST during and over the Weekend
Switch from Adobe ID to Federated ID
Syncing favorites and passwords in Edge/Chrome
UPS Worldship- Setting Profile Defaults
Update Adobe Sign Email
Update Policies on Remote Computers
Updating QS/1 Archive Server Client Connections
Using CaptureOnTouch with your Canon Scanner
eCW Merging Patient Charts
Avita Service Connect
Accessing Avita Service Connect - External Partners
How to access Avita Service Connect and submit a ticket ( For Insight Users)
How to use Avita Service Connect, our IT service portal
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Basic Laser Printer Troubleshooting for customers - Checklist for Laser Printers
Ergotron Dual Monitor Mount Guide for Field Techs
How to use the Avita Technology Store
Jamf
Initial Setup for Company Owned Macs
Install Chrome and Self Service Apps via Jamf Self Service Portal on Mac
Microsoft 365
Add Outlook account to macOS
Enabling and Using Passwordless Sign-in with Microsoft Authenticator app
Encrypting Emails in Outlook
How to Add Phish Alert Button
How to add an email signature in Outlook
Install Microsoft Outlook app on mobile device
Managing Distribution Lists You Already Own
Microsoft Application Policy Installation - Android
Microsoft Application Policy Installation - iOS
Migrate content to OneDrive
NVP Account Setup
New Hire Instructions For Updating Windows Password and MFA
New Phish Alert Button for reporting phishing or spam emails
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QCarePlus Outlook Migration
Re-adding Outlook Account on Mobile Device
Reconnect MFA Authenticator App with Number Matching
Reinstalling the Intune Company Portal on Android
Restoring Files in OneDrive
Self Service Password Reset or Unlock account
Setting up Passkeys in Microsoft Authenticator app
Setting up the alerts for the SharePoint folders
Sharing HIPAA Documents
Sharing emails and files securely
Updating email address in Microsoft 365 apps
Signing into Your Company Device for the First Time
Phone
Ring Central app not allowing calls to come through
RingCentral Issue - Headset not working
RingCentral MVP app Jabra Headset Audio Issue Resolution
RingCentral Video Training
PioneerRx
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- Microsoft Application Policy Installation - iOS
Microsoft Application Policy Installation - iOS
Updated
by Andrew Hericks
Avita Mobile Device Application Protection Installation Process - iOS
What it Does: This policy protects Avita Data on mobile devices and applies to Avita Data Only. This process is also known as a Policy within the system.
What it Doesn’t do: This policy does not allow Avita IT or Management to read your personal emails or personal text messages. No one can listen in on any phone calls or get records of your calls and does not allow access to your browser history.
Instructions
- The policy gets applied to the following Applications. Microsoft Word, Microsoft Excel, Microsoft Outlook. Microsoft Edge, Microsoft OneDrive, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, and Adobe Acrobat Reader.
- You need to download Microsoft Edge for Mobile. This is required for access to Avita Data on all mobile devices via a Web browser. This is required for any URLS that will be accessed from Outlook. This will not interfere with your default browser settings. If you attempt to open an Avita URL and you do not have Edge installed, you will be prompted to install. You will not be able to open the URL with a different browser on a mobile device.

- When the policy gets applied the following will pop up:

- You will be prompted to enter a PIN.

- You will only have to create the PIN one time. It will work for all the protected Apps.
- Once the PIN is set you get the following:

- After the restart you will get:

- After the policy is applied. If the phone is not being used for a period of 90 minutes and you attempt to access any of the apps, you will get the following popup:

- Just use the PIN you created on Step 4 and you will be able to get into the App.