Accessing Avita apps using Remote Desktop

Andrew Hericks Updated by Andrew Hericks

Connect to Avita Resources using Remote Desktop

This guide will walk you through the Remote Desktop Subscription process as well as Multi-Factor Authentication to connect to a Virtual Desktop Instance (VDI) for accessing Avita resources.

Launch Remote Desktop

Select the Remote Desktop app from the Start Menu or Desktop

Install Remote Desktop

If you do not have Remote Desktop to launch as seen in the previous step.

NOTE: Installing Remote Desktop may require IT to assist. If so please contact your IT to install.

Click here to download the latest copy from Microsoft and then double click RemoteDesktop_XXXX as seen below.

Select Next to begin the Install Process

Select Next to proceed and wait for the Finish button to appear.

Select Finish once prompted, and the Remote Desktop app will launch automatically.

Open Additional Options

Select the 3 dots as seen below to open additional options

Select Subscribe

Select Subscribe from the Additional Options

Enter your Email

Enter your email to begin the subscription process

Select Next to Proceed

Select Next to continue the subscription process

Enter Password to Proceed

Enter your password to verify access to the subscription

More information required for MFA

NOTE: If you have already set up MFA please skip to the "Remote Desktop is finding resources" section.

If you have not setup Multi-Factor Authentication then you will be prompted for additional information as seen below.

Select Next to proceed

Select Next to Proceed

Download the Authenticator on your phone with the on-screen instructions.

Then select Next to proceed.

Select Next to Proceed

On your phone you will select the add option indicated by a plus as detailed with the onscreen instructions.

Select Next to proceed.

Scan the QR code with the Authenticator App

Use the Authenticator App on your Phone to scan the QR code as seen below.

Select Next to Proceed

When you see a 6-digit code in the Authenticator App then you will select Next to proceed.

Enter 6-digit code from Authenticator App

Use the 6-digit code from your Authenticator App to verify it is added.

Then select Next to proceed.

Select Done to Proceed

Once the Authenticator app is connected successfully then select Done to finish Multi-Factor Authentication (MFA).

Remote Desktop is finding resources

The Remote Desktop app will now begin pulling the Remote Sessions available to you, as VDI resources associated with your subscription process.

Just wait for the options to load below.

Open Windows Virtual Desktop

Once the resources have finished it will show all your available connection as seen below.

Double click the computer icon to connect as seen below.

Enter Password to Proceed

You will be asked to verify your password again upon connection.

Select Yes to Allow Connection

After your password is verified, it will ask you to allow the connection. Select Yes to proceed.

Connected to Remote Desktop

You will now be connected to the Remote Desktop session for the Avita resource as seen below.

Launch Avita app from the Remote Desktop

You can now launch the Avita application by double clicking the shortcut on the Remote Desktop. The icon may vary depending on which application you are accessing.

(Optional) Change Settings for Display Options

Once you see the computer icon appear in Remote Desktop, then right click it to select Settings as seen below.

(Optional) Uncheck Default Settings to Customize the Display

Under Settings uncheck the option for Use default settings so that it is set to Off.

(Optional) Change Display Configuration to All Display or Single Display

By default, the Display Configuration will be set to use All Displays, but you can change this as needed to Single Display or All Displays.

How did we do?

How To Find A Computer Name

Contact