Sending Email from Shared Mailbox

Nita Slanina Updated by Nita Slanina

Sending Email from Shared Mailbox (Encrypted or Secure)

You will need to be added to the shared mailbox as a "Send on behalf of user"
  1. Open Outlook
  • Click on New Email:
  • Click on From dropdown:

If you do not have the From: showing

  • Within the New Message Click on Options in top menu bar:

  • Then Click on From Icon:

  • You should then see if listed:

  • Choose Other Email Address.
  • Click on From:

  • Type in the exact name of the shared mailbox:

Example: Avita Technology Support

  • If Email needs to be Encrypted, Click on Options in the menu tab:

  • Choose the drop-down under Encrypt:

  • Once encrypted, you will see on the header of the email :

  • You can also use this method to encrypt the email.

Encrypting Emails in Outlook

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