Add Outlook account to macOS

Andrew Hericks Updated by Andrew Hericks

Adding a new account to macOS Outlook client

After an email migration, you may need to add the new account to Outlook. Follow the steps below to add the new account.

Open Outlook, click the Outlook menu and click Preferences.

Click Accounts.

Click the plus (+) at the bottom left side of the screen and select New Account.

Type in your new email address.

Enter your password and click Sign in.

On the More information required screen click Next.

If you don’t already have it, download the Microsoft Authenticator on your mobile device and click Next.

Click Next.

When you see the QR code on your workstation screen, open the Microsoft Authenticator on your mobile device and click the plus (+) at the top right

Select Work or school account and, when you see the popup, select Scan QR Code.

Scan the QR code on your workstation and that account will be added to Microsoft Authenticator. On your workstation, click Next.

Type the number that shows up on your workstation into the Authenticator app.

When you see the success message click done. The new account should now show up in Outlook.

Once you see your email show up in your new account you can remove the old Q Care Plus account. Go back in to Preferences -> Accounts and select the old account and click the minus (-) button at the bottom left.

How did we do?

Activating Microsoft Entra Privileged Roles for Service Desk team members

Enabling and Using Passwordless Sign-in with Microsoft Authenticator app

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