Switch from Adobe ID to Federated ID
Updated
by Shannon Obanion
Step 1: Receive Migration Notification
Check for Communication: The IT Team will notify you of the migration, if you have saved projects in the adobe cloud under your adobe id this can be transferred to the new federated user after the account is created and the old one is removed. An email will be sent to the federated account address that will provide details on where to find the content that was transferred.
Step 2: Log in with Federated ID Credentials
- Open Adobe Application or Website: Go to an Adobe application (like Creative Cloud or Adobe Acrobat) or open Adobe’s login page at adobe.com.
- Enter Your Email Address: Use the same email address as before (your current work email).
- Select Federated ID Authentication:
- When prompted, select Company or School Account (if available), which will direct you to sign in via your work email.
- You may be redirected to your organization’s single sign-on (SSO) page to authenticate with your work credentials.

Step 4: Verify Access and Functionality
- Access Adobe Products: Once logged in, ensure you can access all the Adobe products and services needed for your work.

- Check Libraries and Shared Assets: Confirm that any shared files, libraries, or projects you were working on are available under your new Federated ID account.
- Report Issues to IT: If you experience issues, such as missing access to products or lost assets, contact your IT or Adobe Admin for assistance.