Internal IT
Applications
Articles for internal IT relating to applications
Hardware
Articles related to hardware issues and procedures.
Microsoft 365
Articles related to M365 for Internal IT use
Phone
Subcategory for articles related to Phone System
Printers
Articles related to printer setup and troubleshooting
Procurement
Articles related to Procurement process for Internal IT
Shipping
Articles related to setting up shipping computers
How to Prepare Thumb Drive to boot from USB
How to use the bios setup program to boot from USB. Dell Optiplex and Latitude USB Bios. Enabling or disabling the USB in the BIOS setup program. Turn on or restart your computer. Press F2 when the D…
How to create a Helpdocs article
How to create a HelpDocs article. Helpdocs article creation process overview: Someone fills out the Helpdocs request form: https://app.smartsheet.com/b/form/e1bc392a06054a9ba8ed3ceb3a116954. If you a…
Remote Wipe Using Intune
1. Sign in to Microsoft Intune. Go to the Microsoft Intune admin center and log in with an admin account. 2. Select the Device. In the left-hand navigation menu, go to Devices > All devices. Find and…
Upgrading Windows 10 to Windows 11
How to Upgrade Windows 10 to Windows 11. NOTE : Finish all QC requirements in the QC task list before installing the upgrade. The update takes a while to download & run.. Example: Navigate to the Win…
