Phone
Assigning a Ring Central Customer to a Physical Phone
Assigning a Phone to Customer in RC. Login to Admin Portal for Ring Central: https://service.ringcentral.com/application/adminHome/?post3rdPartyLogin=true. Choose Phone System: Choose Phones & Device…
Automatic Call Recording
How to enable automatic call recording for Ring Central Account s. All new accounts need this feature turned on for the following sites: 1051, 1063, & 1040. It will be all sites soon, but not at this…
Creating a Non-Holiday Rule
Creating a Non-Holiday Rule in Ring Central. This document has been created if a Non-Holiday Rule does not exist in Custom Rules for that site. If Non-Holiday rule already exists go directly to step…
Creating a RingCentral Extension
Creating a RingCentral Extension. NOTE : Before creating a new extension for a new hire, It is always a great help to ask the manager who they would like to mirror the account off of, this will deter…
How to Add Paging to Ring Central Phone
Adding Paging to Ring Central Phone. Login to Ring Central Admin Portal here: RC Admin Portal. Click on the Phone System Tab: Since there are a minimal amount of Paging Groups setup you should able t…
How to Add a Customer to Ring Central Phone Tree
Adding a Customer to Ring Central Phone Tree. You'll need to create the customer extension first if the customer does not have a Ring Central account. Click here if you need to create an extension..…
Removing Ring Central User Account from Call Queue Group
How to remove Ring Central user from a Call Queue Group. Login to Ring Central Admin Portal. Ring Central Note : You will need to remove the User Account from 2 Places within Ring Central Under 1) Un…
Ring Central Call Notifications
Setting Up Phones to Flash when a call comes into the call Queue. This setup allows the Green Button to Flash as an indication that a call is coming into the Queue. Please ask the customer what call…
Ring Central Temp Account for Floaters
Creating and Activating a Floater Ring Central Account. Login to Ring Central Admin Portal. Once logged in, Click on the Users tab, then Search for the site number where the account needs to be creat…
Ring Central – Adding Park Locations
Ring Central – Adding Park Locations. Login to https://service.ringcentral.com. Choose Phone System: From the left side Menu Click on Park Locations. Search for the site number to Add or Remove an ex…
Transferring a Ring Central License
Transferring Licenses within the Ring Central Portal. NOTE: This document is made Just in case Tony Mott no longer transfers these every month or when a site closure happens.. Login to Ring Central A…
